Add the luxury of a brand-new spa, or hot tub to your home today. Worlds largest manufacturer of Hot Tubs sold directly to the public at wholesale prices. . There's no way I should owe that much. $350,000 Last Sold Price. But FYI if you buy a 4,200$ hot tub from them they add a bunch of stuff like steps, cover chemicals and other odds and overpriced ends for 1,000$ without you asking for them then charge over 3,000$ in financing charges. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. lpi aqua living. Get this 6-Person Hot Tub with 51 powerful jets! I currently have spent $753.99 so far. A new work order has been created to diagnose possible pressure issue, with the direction of replacing any removed insulation. The right chemical mixture is critical in keeping the water quality of your spa at a safe and pleasing level. I have been making payments. Aqua Living Factory Outlets, LPI's retail division, plans to open around 100 retail stores over the next few years, but has only opened seven since announcing those plans in late 2018. And if he paid that much then he got taken bad by them. One speaker doesn't work, the subwoofer doesn't work, 3 screws in the access panel were snapped off into the framing, a corner seat air diverter doesn't work and the startup kit i was provided was opened and chemicals and test strips used. No issues with the pen either. Both Gary and the customer service have been wonderful to work with. Every interaction with this company is terrible. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. We are committed to using . Integrating our industry-changing hard top cover with acrylic spas has been a dream of ours for many years now. Withdetailed information on each of the hot tubs,you will discover new features and what to look for when picking out your dream spa. We are proud to provide American Made quality hot tubs. Very sketchy but they have no problem charging me monthly payments while I am left to wonder if this is even a legitimate company. They are all under 5k. Spa Repair & Swim Spa Maintenance, Some Common Types of Hot Tubs and Popular Spas, The Best 4 Person Hot Tubs Top Home Spas in 2023, 5 Unique Valentines Day Hot Tub and Spa Experiences, Are Swim Spas High Maintenance? . Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . We look forward to helping you achieve the lifestyle of comfort that you crave. In addition, my balance increases monthly and is now showing 3200.00. I bought my hot tub in June of 2022; they told me it would be in by July 9th the 9th came and we had no communication stating the delivery date was going to be late. These people are crooks and are lying about there ability to make and deliver on tubs. Please let us know if it does not meet your needs. Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. Aqua Living currently operates 35 stores, with 110 more expected to open over the next two years. If you have back pain, especially lower back pain. RUN FROM LPI INC!!! Note that complaint text that is displayed might not represent all complaints filed with BBB. I have had nothing but problems with this tub since then. I come to find out this control panel is a known defective component but they continue to ship out the same control panel. SOLD DEC 9, 2021. They are all under 5k. Sincerely, Thanks for the comments the site has a big array of models and I'm not sure we are talking of Dr Wellness or Catalina, Every thing that company touches is garbage, bests words I can use to describe LPI is..dumpster fire. Aqua Living is looking for a competent Inventory . We also had issues with communications from the company for a long period of time. We purchased an aqua living spa November 2021. I really love Huion 's nibs, they're made of a very durable hard plastic. The next is probably "how much does a swim spa cost?" They just promised free hot tubs if you bought one and it snowed on Christmas. We are the largest hot tub retailer in the . It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. EVERYONE I have dealt with in this company has lied to me. How did you get rid of it? The cover seal wasn't even touching the tub as it was shipped. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. Im out 500$ , my credit is down 100 points and i have no hottub. View Aqua Living's profile on LinkedIn, the world's largest professional community. Submitting a response indicates a willingness to work with customers to make things right. 2023 AB Media Inc. All rights reserved. We are still facing unprecedented demand for our product, with no signs of things slowing down. Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. aa rechargeable battery with charger. I have now stepped up the phone calls to every other day in the hopes of making progress. Their partnerships are a major reason why we are here today.. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Must read before buying from LPI Inc. or Aqua Living Factory Outlets. So it's mickey moused back together. But it also says aqua living gives lp financial the full rights to defer or extend payments upon buyers request. LPI has so far sent me a subwoofer and a main diverter valve (not needed). Finally, they admitted that the spa that I purchased did NOT have the audio system. Staples hold the wood frame together. See our Beginners Guide to Buying a Hot Tub. Evergreen Place offers activities at their location for residents. With furniture styles that satisfy any interior aesthetic, Universal's To the Trade program . Between our great prices, wholesale options, stellar customer service, and easy to navigate website, its never been easier to get your hands on these products. They claim their pricing is substantially less than traditional retail because they can keep their overhead and costs down with their sales and distribution model. Its already three weeks past the original estimated delivery date!! I asked if there was something that could be checked, like a sensor. If you have interest in visiting our community in Brockport and would like to have a closer look, just give us a call at (800) 755-1458 to schedule an appointment. Since then the hot tub has not functioned properly. All products are proudly made in the USA. 24 March 2022 Omega X Swatch: Bioceramic MoonSwatch collection Bioceramic MoonSwatch - Mission to the Sun SWATCH SALUTES ONE OF THE MOST ICONIC WATCHES OF THE SWISS WATCH INDUSTRY, by introducing the 11 pieces BIOCERAMIC MoonSwatch collection Swatch has collaborated with Omega to imagine an innovative Swatch take on the Speedmaster Mo HP Pavilion GeForce RTX 3050 AMD Ryzen 5 15.6-inch FHD (1920 x 1080)144 Hz IPS 512GB M.2 SSD Windows 10 with Free Pre-installed MS Office Home & Student 2019 Gaming Laptop -15-ec2087AX (46R32PA) 47,990.00. Fortunately, we are blessed to be on the right side of what this has done in our industry. The customer representatives have been nothing but roadblocks and excuses. I have had my hot tub for 3 years and it has been nonfunctional for about 1.5 years. "Adding this distribution and warehouse location just down the road from our current facility will free up much-needed manufacturing capacity," Hatley said. 18008 Bothell Everett Hwy SE # F, Bothell, WA 98012. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN. The original terms for the financing loan were for 18 months, the balance remaining is primarily accrued interest and late fees. The service tech said this tub appears to be mishandled during shipping and was really banged around. 5% would be over a 400$ late fee. Is there any information that might be available, so that we might better assist? Well, before they delivered it, they told me 2 panels were damaged, and when they delivered there was more damage to it as it was only 2 gentlemen delivering it, and the company knew we had a few steps going down to the area they would install it. I just want my money back. Then an estimated completion date of June 26. Jacuzzi Group Names Licensing Agency Beanstalk for Global Representation, Pentair Honored for Impact by Real Leaders, PHTA Leadership Certificate Program, Powered by Cornell University. Thanks LPI. They ended up canceling my order after i made 3 payments. This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. Kendrick Content 2023. September 6, 2021 LPi. Caldera is not part of LPI at all. . No matter your goal, we have a spa that fits your needs. Compact yet powerful, How much is a swim spa? I was 4-5 months out from my purchase date and they said it would be done nov 1st . I reported this problem about receiving defective merchandise under 60 days and Visa has refunded tne $8690. Then I was told in early December that it was going into production the next week. We waited months to get it, got the Catalina delivered, and took 8 months to service it, only to hear it would not work had to be replaced, they replaced it and it still doesnt work, now we have to get an attorney 14,577.77 spent and no working hot tub for over a year, worst experience for any purchase and now have to fight them, 2nd hot tub has been here 2 months and it still does not work.. DO NOT TRY TO SAVE MONEY, RUN!! I have a Huion H610 Pro V2. I'm not sure who has the better job at LPI, their CEO or **** in shipping. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. What else is the plan. BBB Business Profiles are subject to change at any time. The panels are on back order and when the materials are received, these will be made and shipped for installation. I said i would if it will be delivered by dec 1st and asked if this nightmare with there company will ever be over. ), then we have the best 4 person hot tubs for you! Told the it would be 4 to 6 weeks. Im in Colorado and order a spa last year. With time, even the finest wooden hot tub cabinet is going to show signs of age, including fading, rotting, and staining. It has been over 12 months of us dealing with us and when we call no one calls us back, we finally got the name of our case manager, her name is ****** We are waiting for a callback but we are not getting any answers as we would like a new hot tub as the hot tub that we originally purchased has never worked correctly. 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. Aqua has 1 job listed on their profile. Re: Curious about LPI / Aqua Living / Dr Wellness. BLUETOOTH EARBUDS WASH Cleaning Pen Brush Anti-clogging For Wireless Earphones F - $14.63. Cover sagged almost immediately! After seeing their 1 star review rating I have to say that is too high. She made sure I got everything I needed and made sure I understood how to care for my G-2 Tranquility Spa. When a technician installed it, he found that the touch pad didn't work. Read about how to fix it to restore your covers structure and functionality. I purchased a tanning bed in 2017 for 2300.00. Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. Full Foam. Numerous emails and messages went unanswered to **** from customer service. I submitted another warranty claim about the magnets, the stereo not working, and several of the lights not working, in addition to still not having the replacement enclosure parts. They began drafting 50.00/month from my disability account on the 3rd of the month, yet reported to the credit bureau that I was in collections. This went back and forth for quite a while. "We are thrilled to become part of the LPI family. 347 total complaints in the last 3 years. The industry will travel to Orlando this week. Find a location that works best for you. I ordered my hot tub on 8/14 and was told it would be 7 to 12 weeks. ************. Spas - Aqua Living Factory Outlets Home > Spas Unbridled change in a fast-paced world makes the health-enhancing, stress-relieving, exercise-achieveing features of a swim spa a modern necessity. 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. It is made out of medium density fiber board offering great durabiliy and strength, increasing product life span. * I know nothing about these names but I think they are linked by distribution or "factory outlet" marketing ? Aqua Living Factory Outlets 12 reviews Claimed Hot Tub & Pool See all 76 photos Write a review Add photo Location & Hours Suggest an edit 6414 Horsepen Rd Richmond, VA 23226 Get directions Amenities and More Accepts Credit Cards Accepts Android Pay Accepts Apple Pay Accepts Cryptocurrency 6 More Attributes Ask the Community Ask a question Q: Average of 54 Customer Reviews. 04/22/2022. I had very similar situation. on 5 Unique Valentines Day Hot Tub and Spa Experiences, on Are Swim Spas High Maintenance? but communication is key to success. $ 5,199.00 $ 4,699.00. The reason for the change remains uncertain, however, the brands they market have remained the same. Dr. Wellness X-3 Spa. Its not the fault of the distributor if they cant get product. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. A corner hot tub might be just what youre looking for. . They continue to manufacture and sell their Dr. Wellness Spas brand as well as their Tranquility Spas brand. SpaRetailer is the definitive trade publication for the hot tub industry, committed exclusively to reporting vital market research and practical tips to aid spa retailers in the day-to-day operation of their businesses. Aqua Living Factory Outlets is a company that sells a wide variety of hot tub and swim spa products. One of the biggest drawbacks in working with manufacturer direct models is the lack of local service and support especially when it comes to warranties. Just wondering cause I just ordered one. Richard moody was my sales rep and basically told me in August that I was behind 10,000 people waiting to have there hot tubs built. Per invoices and signed completion of service, the only remaining issues are the panels and pressure diagnosis. A beautiful bathtub from Aqua Living can be the focal point of your bathroom. We are the largest hot tub retailer in the United States with over 50 locations across the country and offer financing options for many of our spa products. Our demand continues to far outweigh our capacity., This demand led LPI to make what Hatley says were very tough decisions about the future of the company. I loved the G2 model hot tub I bought from them for about one year. June 11, 2022 Posted by: grady county, ga zoning map . We were forced to refuse initial delivery of our tub after the shipper, Saia, dropped it three feet off of their truck, causing visible damage. Christina Hall Director at Aqua Living Ltd - AquaLiving.co.uk Greater Portsmouth Area . An air lock occurs when air gets stuck in the plumbing lines of your hot tub. My electric usage has gone from about 8kWh per day before the tub to over 55kWh per day since its been turned on. Once we filled the tub we noticed that the Tuff cover does not sit correctly on the tub and it leaks out hot air and makes it so we have ice build up. At the end of August, LPI, Inc. , a hot tub manufacturer operating from three east coast facilities and producing a variety of acrylic spa brands, announced it will be transitioning away from wholesale dealers and going to a 100% retail direct model in the United States in 2021. He Told me I should just find the part on another website. The Best 4 Person Hot Tubs Top Home Spas in 2023, 3 Amazing Luxury Hot Tubs and Premium Spas. I called again because even though I have the hot tub set to run twice a day at 2 hours each time on the economy setting, it runs randomly. The guy that delivered my hot tub that Danielle suggested was awesome. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. When I followed up again. If company vaccination rates. You can improve your life with calming hydrotheraphy for pain and stress relief. they would not honor my service request done at 5 month mark even though i was told cover had 6 month warranty!! Spa Repair & Swim Spa Maintenance, If you're looking to buy a swim spa one of the first questions you ask is "are swim spas high maintenance?" Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. My husband who has experience in a cool industry you could tell that it was used and had been repaired so they were dishonest with us from day one. As you read the attached e-mails, I asked if the cover had metal 'strips / bars' on the sides of the cover so I could use it with my current hot tub cover lift.
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